Privacy policy
How this website handles your privacy. In short: it does not track you and does not collect personal information.
We explain the system. We do not advise on individual cases.
We do not track you
This website uses essential cookies only. It does not use analytics, advertising or third-party tracking, and it does not build a profile of visitors.
We do not collect personal information
This website does not ask for or store personal information. Please do not send medical records, benefit letters, appeal papers, National Insurance numbers or detailed case information through this website.
If you email us
If you choose to email us using the address on our contact page, we will see your email address and whatever you write. We use this only to reply about the website. We do not add you to any mailing list and we do not share it.
Your hosting provider
Like all websites, basic technical request information may be processed by our hosting provider to deliver the site and keep it secure. We do not use this for tracking or marketing.
Your rights
Under UK data protection law you have rights over any personal data an organisation holds about you. As this website does not collect personal data beyond any email you choose to send, there is normally nothing held to access or delete. If you have a question, contact us via the contact page.
Advertising (future)
This website does not currently use personalised advertising. If advertising or ad measurement tools are added in future, this policy will be updated before they are used. See our advertising disclosure.
Thank you for your feedback.
Last reviewed: June 2026. We review this website regularly. Benefit rules and amounts can change — for current forms, deadlines and rates, always check GOV.UK. See how we keep this up to date.